The New York Times recently featured an AMZScout alternative in their technology section. It was not until I read the article that I realized this wasn’t what I had signed up for.
The IO Scout, while it does offer DSL in Manhattan, is a much different type of Internet service provider. It’s not a competitive service like Time Warner Cable or Comcast, and they don’t come close to providing the reliability of a local phone company. With these two reasons in mind, I’m not surprised that the NYT feels the need to compare the two.
Now, the IO Scout and AMZScout comparison aren’t perfect, but there are many similarities between the two. In fact, some of the quotes from each company’s web sites are almost identical. So let’s take a look at some of those similarities.
Both companies claim to have “world-class service.” This one can’t be further from the truth.
IO is also much better about online customer support. Their customer service reps are typically more knowledgeable and helpful in answering questions about their service.
There are also similarities in the speeds they offer. Both are reliable enough to serve a residential area, and they have the bandwidth and upload speed to handle any customer who wants to sign up.
And here’s another similarity: The IO Scout and AMZScout Comparison reveal that the one on the left has an advantage over the one on the right in terms of upgrades and prices. A faster connection is a good thing, but the increase in the monthly bill shouldn’t be the main goal.
From what I have gathered so far, the differences in service are very slight. While the difference in prices and upgrades is clear, the speed of the service itself isn’t. In fact, the faster service doesn’t seem to have any impact at all on my daily internet use.
The major difference between the two in this case is simply the price and the lack of different services. For most users, both services will provide almost the same quality of service, and both have fewer drawbacks than a cable or DSL provider.
Before you dismiss the differences as nothing more than marketing ploys, I would strongly encourage you to review the difference in these two services on your own. You can also consult a third party company to get a better understanding of the differences. Or, you can use both to see if a better, more cost effective service is available.
You might be surprised to find that the AMZScout Alternative is often cheaper than the “mainstream” service. This is because the new services offer a variety of packages that feature different speeds and different packages. The decision about which service to go with is based on your needs.
If you are looking for a high-speed internet service, this isn’t the place to find it. However, if you’re looking for a service that has less set-up and maintenance costs, offers more flexibility for upgrading to faster speeds, and has a better reputation than its “mainstream” competition, then the AMZScout Alternative is for you.